Support

  • What is the instant queue?

    In addition to DVDs, Netflix allows you to stream movies over the Internet to your computer or another device like some TiVo models or an XBox 360. The instant queue allows you to make a list of movies you'd like to stream to one of these devices. A movie will need to be in your instant queue in order to be available for streaming. Please note that not all movies are available for instant viewing.

  • Can I watch instant movies on my iPhone?

    Unfortunately, no. Streaming movies to your device is not supported by Netflix at this time. If Netflix allows us to do this in the future, rest assured we'll have those movies headed your way as fast as possible!

  • Queuetastic isn't working! Help!

    There are a few things you can try that may solve the problem you're having.

    1. Restart your device. Sometimes something as simple as turning your iPhone off and back on again will fix the problem.
    2. Re-install Queuetastic. Delete the app from your device and re-install. iTunes will allow you to re-download the app for free.
    3. Make sure your OS is up to date. Use iTunes to ensure that your iPhone or iPod touch is running the latest version of the iPhone OS. These OS updates from Apple often resolve problems that can cause bugs in other applications.
  • I have another question or problem that you don't talk about here!

    Our feedback and support system is handled through our Get Satisfaction page.



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